Westford
Research Journal

Online ISSN No. 2790 – 3885

An Analysis on the Effectiveness of
Performance Appraisal System: Correlation
of Job Satisfaction and Employee Retention
to Workforce Performance at Dr. Sulaiman
Al Habib Hospital in Riyadh, Kingdom of
Saudi Arabia.

Maya Ziadeh
ORCID No: 0000-0001-9094-6032
Email: mayaziadeh8069@gmail.com
Dr. Fernando Erana Reyes Jr. DComm, Ph.D.
ORCID No: 0000-0002-0708-6631
Email: fernando.r@westford.org.uk

ABSTRACT

The main objective of this study was to determine the Effectiveness of Performance Appraisal System: Correlation of Job Satisfaction and Employee Retention to Workforce Performance in the healthcare sector in Saudi Arabia at Dr. Sulaiman Al Habib Hospital in Riyadh.

With the goals of determining how the performance appraisal system affects employee performance at Dr. Sulaiman Al Habib Hospital; determining how employee views of PAs can be improved to improve job satisfaction by investigating the impact of employee performance appraisal systems on job satisfaction within a healthcare organization as well as the healthcare sector at Dr. Sulaiman Al Habib Hospital in Riyadh, Kingdom of Saudi Arabia; and providing data that hospital administration can use

The findings of this study will help firms establish successful performance measurement systems by allowing the company to discover and make recommendations that will enhance effective staff assessment and, therefore, staff performance. The study findings were beneficial to academics and researchers in laying the groundwork for future research on the subject and providing a critical appraisal of the profession. It founded on expectations theory and equity theory. A cross-sectional descriptive research approach was adopted for the investigation.

A sample of 50 staff from Dr. Sulaiman Al Habib Hospital in Riyadh. The primary data gathering instrument employed by the researcher was questionnaires.

Keywords: Performance Appraisal System, Job Satisfaction, Employee Retention, and Workforce Performance