Emotional Intelligence in the Oil and Gas Industry

ABSTRACT

Emotional intelligence (EI) refers to a collection of skills that deal with emotions and emotional data. Organizational scholars have paid close attention to EI, and research has explained its meaning and illuminated its importance in organizations. The author defines EI and explain the abilities that make it up in this article. The researchers compared and contrasted two methods to calculating EI: performance-based and self-report. The validity generalization, situation-specific, and moderator models are used to organize the results of how EI is related to work requirements. The support for the latter two models implies that, in order to adequately understand how EI applies to requirements, the organizational background and employee dispositions should be considered. The author recognizes controversies in this field, explains how findings solve some of them, and suggest future research to address the others. Finally, the researcher offers some recommendations for future research on the role of EI in organizations.